Effective Date: September 13, 2026
Smart Growth Works (“Smart Growth Works,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://smartgrowthworks.co (the “Website”), contact us, book an appointment, submit a form, communicate with us, or use our services.
By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not provide personal information through the Website.
1. Information We Collect
Depending on how you interact with us, we may collect:
Contact information, such as your name, email address, telephone number, mailing address, and company name.
Business and inquiry information, such as your business needs, service interests, appointment details, form responses, project requirements, and communications with us.
Account and service information when an account or client workspace is created for you.
Transaction information, such as services purchased, payment status, billing contact details, and transaction history. Payment card and bank information may be collected and processed directly by our payment processor rather than stored by us.
Communications data, including emails, text messages, call details, support requests, and records of your communication preferences and consent.
Technical and usage information, such as your IP address, browser, device type, operating system, referring pages, pages visited, dates and times of visits, and interactions with the Website.
Cookies and similar technologies used to operate, secure, analyze, and improve the Website.
2. How We Collect Information
We may collect information:
Directly from you when you complete a form, request information, schedule an appointment, purchase services, or communicate with us.
Automatically through cookies, logs, and similar technologies when you use the Website.
From service providers and platforms that help us operate our business.
From referral sources, public business sources, or partners where permitted by law.
3. How We Use Information
We may use information to:
Respond to inquiries and provide requested information.
Schedule appointments and send confirmations, reminders, and service-related updates.
Provide, manage, personalize, and improve our services.
Manage leads, customer relationships, workflows, and follow-up communications.
Process payments and maintain business records.
Send marketing communications when you have provided any consent required by law.
Operate, maintain, secure, troubleshoot, and improve the Website and our systems.
Detect fraud, abuse, security incidents, or unlawful activity.
Enforce our agreements and comply with legal obligations.
4. SMS and Mobile Information
If you expressly opt in to receive text messages from Smart Growth Works, we may send messages related to inquiries, appointments, reminders, customer care, service updates, follow-ups, or promotional offers, depending on the consent you provided.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
We do not sell, rent, or share mobile opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.
We may disclose information to vendors that help us deliver text messages, but only as necessary to provide the messaging service and subject to appropriate restrictions. Text-message originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.
Opting out of text messages does not unsubscribe you from email or other communications. You may separately manage those preferences using the instructions provided in the applicable communication.
5. How We Disclose Information
We may disclose information in the following circumstances:
Service providers: To companies that provide CRM, communications, appointment scheduling, workflow automation, hosting, analytics, payment processing, security, professional, or technical services on our behalf. These may include HighLevel/LeadConnector, Stripe, Google, and similar providers.
Business transactions: In connection with a merger, financing, sale, acquisition, restructuring, or transfer of some or all of our business or assets.
Legal and safety reasons: When required by law, legal process, or governmental request, or when reasonably necessary to protect rights, safety, property, users, or the public.
With your direction or consent: When you ask us to disclose information or otherwise authorize the disclosure.
We do not sell personal information for money. We do not share mobile opt-in data or SMS consent for third-party marketing or promotional purposes.
6. Cookies and Analytics
We and our service providers may use cookies and similar technologies to keep the Website functioning, remember preferences, understand usage, measure performance, and improve our services.
Your browser may allow you to block or delete cookies. Blocking certain cookies may affect Website functionality.
If we use technology that legally requires consent, we will request that consent through an appropriate notice or preference tool.
7. Payments
Payments may be processed by Stripe or another third-party payment provider. The provider receives and processes payment details under its own privacy policy and security practices.
We may receive limited transaction information, such as payment status, amount, date, and billing contact information.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, honor communication preferences, resolve disputes, enforce agreements, and meet legal, tax, accounting, security, and compliance obligations.
Retention periods vary based on the type of information and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no transmission or storage system is completely secure, and we cannot guarantee absolute security.
10. Your Choices and Privacy Rights
You may:
Reply STOP to opt out of text messages.
Use the unsubscribe link included in a marketing email.
Adjust cookie settings through your browser or any preference tool we provide.
Contact us to request access to, correction of, or deletion of your personal information.
Depending on where you live, applicable law may provide additional rights, such as the right to know, access, correct, delete, or obtain a copy of personal information or to opt out of certain uses or disclosures.
We may need to verify your identity before fulfilling a request. We will not unlawfully discriminate against you for exercising a privacy right.
To submit a request, email [email protected]. We may retain information when permitted or required by law.
11. Third-Party Links and Services
The Website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies.
We are not responsible for third-party content or privacy practices. Review their policies before providing personal information.
12. Children’s Privacy
The Website and our services are intended for business users and are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.
13. International Visitors
Smart Growth Works is based in the United States. If you access the Website from another country, your information may be processed in the United States or other locations where our service providers operate, subject to applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the revised policy on this page and update the effective date.
Material changes may be communicated through additional notice when required by law.
15. Contact Us
For privacy questions or requests,
contact:
Smart Growth Works
Email: [email protected]
Website: https://smartgrowthworks.co